Articles on: Platform

Understanding the Usage Dashboard

Table of contents


  1. About the Usage Dashboard
  2. Monitor Configurator Session Usage
  3. Export a Detailed Usage Report
  4. Manage Usage Alerts
  5. Manage Alert Recipients
  6. Review Other Usage Metrics


About the Usage Dashboard


From April 2026, all Mimeeq plans include a monthly configurator session limit as part of the plan. The Usage Dashboard helps you monitor configurator session usage, manage usage alerts, and review other account usage limits in one place. You can access the dashboard from Settings → Customer Settings → Billing & Usage.



Only users with permission to view account usage information can access the Billing & Usage page. If you believe you should have access, contact your account administrator.




Monitor Configurator Session Usage


The Configurator Sessions widget displays your monthly configurator usage for up to the last 12 months.
If you use embed configurators, you can still check usage statistics for each configurator individually under Settings → Data → Embed Templates. The Usage Dashboard brings all of that data together in one place, giving you a complete overview without having to review each configurator separately.


If you are using our legacy embed method, the statistics shown under Embed Templates may not reflect the full usage. Check the Usage Dashboard for accurate session numbers, and consider updating your embed code to use Mimeeq embed templates.


The chart includes:

  • standard configurator sessions,
  • modular configurator sessions,
  • your current monthly session limit.


What Is a Configurator Session?


A configurator session starts when a customer opens a configurator and ends when they:

  • close the configurator,
  • leave the page,
  • or add the product to the basket.


A session is not affected by:

  • time spent in the configurator,
  • number of option changes,
  • number of product variations created.


Note: Depending on your plan, modular configurators may count as 2 session credits.


View Monthly Usage Details


  1. Hover or click over a month in the chart.
  2. Review the usage breakdown in the pop-over.


The pop-over displays:

  • monthly session limit,
  • standard configurator sessions,
  • modular configurator sessions,
  • total sessions used,
  • remaining sessions or extra sessions used.



Export a Detailed Usage Report


You can export a CSV report containing detailed configurator session data.
The report includes:

  • product code,
  • product name,
  • configurator type,
  • domain,
  • embed template,
  • session timestamp.


Export a usage report


  1. In the Configurator Sessions section, click Detailed Report.
  2. Select the required date range.
  3. Export the CSV report.



Manage Usage Alerts


Usage alerts help you monitor your monthly configurator session usage and receive notifications before reaching your limit.


Alert Types


Name

Description

Predicted Usage Alert

Sends an email notification when your current usage trend is projected to exceed 100% of your monthly limit.

100% Usage Alert

Sends an email notification when your monthly session limit is reached.

Custom Usage Alert

Sends an email notification when a custom usage percentage threshold is reached.


Note: Each alert type is sent at most once per billing period.


Enable or Disable Usage Alerts


  1. In the Usage Alerts section, turn the required alert toggle on or off.
  2. Click Save changes.


Configure a Custom Usage Alert


  1. Turn on Custom Usage Alert.
  2. Enter the required percentage threshold.
  3. Click Save changes.




Manage Alert Recipients


Usage alert recipients are managed at the account level.
By default, users with access to the Usage Dashboard are automatically added as recipients. You can also manually customise the recipient list.


Add Alert Recipients


  1. In the Users to send alerts to section, click Add User.
  2. Search for and select a user from the dropdown list.
  3. Click Save changes.


Remove Alert Recipients


  1. In the Users to send alerts to section, click the delete icon next to a user.
  2. Click Save changes.




Review Other Usage Metrics

The Other section displays additional usage metrics and limits related to configurators, users, storage, and other account resources, depending on your plan.


Note: Some metrics may not appear depending on your plan configuration.




Updated on: 30/07/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!