WooCommerce FAQ
Get quick answers about Mimeeq for WooCommerce. Covers pricing, tax, currencies, discount codes, private products, customisation and page speed.
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Get quick answers about Mimeeq for WooCommerce. Covers pricing, tax, currencies, discount codes, private products, customisation and page speed.
Answers to common questions about the Mimeeq plugin for WooCommerce. Click a question to expand the answer.
Yes, you need an active Mimeeq subscription. Contact the Mimeeq team for setup help and to choose a plan.
Yes — this is done from your Mimeeq Dashboard (not from WordPress), where you can translate the product-related content shown inside the configurator itself.
You don't need to do anything — products created from a customer's configuration are automatically made private, so they never show up in your shop listings, search results or category pages. If you ever needed to filter them out of a custom query for some other reason, they're also automatically tagged mimeeq-custom, which you can filter by.
You don't need to do anything for this either — since they're created as private products, they're already excluded from search and from your shop's product listings by default.
On WooCommerce, it normally does — the configured image is attached to the product the moment it's added to the cart, so there's no waiting involved. If you notice a delay in your specific setup, check for caching or image-optimisation plugins that might be holding things up, rather than assuming it's expected behaviour.
The customer sees the current, live price. If a price changes between visits, Mimeeq handles this on its own by retiring the old product and generating a fresh one with the updated price the next time it's needed.
Mimeeq itself doesn't deal with tax — it passes the configured price through to WooCommerce. Whether tax is shown included or added on top is entirely controlled by your normal WooCommerce tax settings, exactly as it would be for any other product.
Any major currency, set up from your Mimeeq Dashboard. To display different currencies to different customers on your storefront, you'll need WPML Multi-Currency (or an equivalent WooCommerce multi-currency setup) — see WooCommerce Multi-Currency (WPML).
Yes. See WooCommerce Multi-Currency (WPML) for the full setup.
Yes. Regular WooCommerce coupons work with both automatically tagged Mimeeq products (mimeeq-custom) and with existing WooCommerce products that have a Mimeeq configuration attached. See WooCommerce Discount Codes for the extra care needed with bundles.
Two options:
Adjust it yourself using your Mimeeq Dashboard's translation/customisation tools, plus your own CSS
Ask the Mimeeq team about custom interface development
Not out of the box — RTL support would need custom interface development through Mimeeq.
Usually not noticeably. If you're using the Mimeeq Advanced Button block, only a small script loads up front, and the full 3D configurator only loads once a customer actually clicks the button. If you embed the configurator directly and inline on the page instead, it loads in full as soon as the page does.
The plugin handles this gracefully: the failed attempt is automatically recorded in the Error Recovery Center, an email goes out if you've set up error notifications for it, and the customer sees an on-screen notification rather than a silent failure.
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