> For the complete documentation index, see [llms.txt](https://help.mimeeq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.mimeeq.com/configurator/getting-started/webgl-support.md).

# WebGL Support

WebGL is required for Mimeeq's 3D configurator. Follow the steps below to check that WebGL is enabled in your browser.

WebGL (Web Graphics Library) is a JavaScript API that allows browsers to render high-performance interactive 3D graphics. Most modern browsers support WebGL by default, but if you encounter issues with the configurator, use the steps below to check and enable it.

## Google Chrome

1. Type `chrome://gpu` in the address bar.
2. Under **Graphics Feature Status**, look for **WebGL**. If it shows "Hardware accelerated", WebGL is enabled.
3. If WebGL is disabled, go to `chrome://flags`.
4. Find **Override software rendering list** and enable it.
5. Relaunch Chrome.

## Mozilla Firefox

1. Type `about:config` in the address bar and press Enter.
2. Click **Accept the Risk and Continue** if prompted.
3. Search for `webgl.disabled`.
4. If the value is set to `true`, double-click it to change it to `false`.

## Microsoft Edge

1. Click the three-dot menu (**...**) in the top-right corner and go to **Settings**.
2. Select **System and performance**.
3. Ensure **Use hardware acceleration when available** is turned on.
4. Restart Edge.

## Safari

1. Go to **Safari** > **Preferences** > **Advanced**.
2. Tick **Show Develop menu in menu bar**.
3. From the menu bar, select **Develop** > **Enable WebGL**.

## Additional troubleshooting

* **Update your browser.** Outdated browsers may not fully support WebGL. Check for updates and install the latest version.
* **Check your graphics card.** On computers with dual graphics cards (integrated and dedicated), make sure your browser is using the dedicated GPU. You can configure this in your system's graphics settings.
* **Disable browser extensions.** Some extensions — particularly ad blockers or graphics-related ones — can interfere with WebGL. Try disabling them one by one to identify the cause.


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