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WebGL Support

Make sure the Mimeeq 3D configurator loads in your browser. Learn how to check and enable WebGL in Chrome, Firefox, Edge and Safari.

WebGL (Web Graphics Library) is a JavaScript API that allows browsers to render high-performance interactive 3D graphics. Most modern browsers support WebGL by default, but if you encounter issues with the configurator, use the steps below to check and enable it.

WebGL is required for Mimeeq's 3D configurator.

Check and enable WebGL

Choose your browser:

  1. Type chrome://gpu in the address bar.

  2. Under Graphics Feature Status, look for WebGL. If it shows Hardware accelerated, WebGL is enabled.

  3. If WebGL is disabled, go to chrome://flags.

  4. Find Override software rendering list and enable it.

  5. Relaunch Chrome.

  1. Type about:config in the address bar and press Enter.

  2. Click Accept the Risk and Continue if prompted.

  3. Search for webgl.disabled.

  4. If the value is set to true, double-click it to change it to false.

  1. Click the three-dot menu (...) in the top-right corner and go to Settings.

  2. Select System and performance.

  3. Ensure Use hardware acceleration when available is turned on.

  4. Restart Edge.

  1. Go to Safari > Preferences > Advanced.

  2. Tick Show Develop menu in menu bar.

  3. From the menu bar, select Develop > Enable WebGL.

Additional troubleshooting

  • Update your browser: outdated browsers may not fully support WebGL. Check for updates and install the latest version.

  • Check your graphics card: on computers with dual graphics cards (integrated and dedicated), make sure your browser is using the dedicated GPU. You can configure this in your system's graphics settings.

  • Disable browser extensions: some extensions — particularly ad blockers or graphics-related ones — can interfere with WebGL. Try disabling them one by one to identify the cause.

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